Customer Care Executive

Customer Care Executive

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  • Offerd Salary N/A
    Seniority: Junior
    Qualification Graduation
  • Job Type Full time
    INDUSTRY
    Location Chinchwad, Pimpri-Chinchwad, Maharashtra, India
Job Description
Greeting from I’graft hair services in Pune We have an opening for- Client Relationship Executive-CRE Company Name - I’graft hair services Educational Qualification- Any Graduate Experience – Experience 1-2 yrs Salary – 12K-15K Job Location –Chinchwad Responsibilities: CRE is a dynamic person who ensure the clients conversion on-Phone, Chats, Emailing, Meetings. CRE will ensure the target inflow business by collaborating with Marketing Team. Strategies the events occurring, as well handing the marketing Activities. *Greeting and assisting visitors and Guests. *Handling Telephonic and Walk-in enquiries. *Handle Pretreatment Formalities. *Take care of Reception. *Being the mirror of the organization, to behave in a very professional manner and always acquiring the professional ethics. *Basic Telephone & Business Etiquette while speaking to the customers. *Establishing relations with customers through high standards of customer service with a personalized approach. *Present and pitch the programs to the leads for timely admission closure *Maintain effective after sales relations with clients. *Achieving sales and contribution targets. - Participating actively in sales promotion programs- ideas, implementation and monitoring. *Create and update leads file, prepare daily MIS; *Counsel Online Leads generated through Portal, Domestic & International. *Updating and refreshing own selling skills, competitor activities etc. -Maintaining visual merchandising as per norms. *To deliver the highest quality of service and ensure high customer satisfaction. Strategizing Online Counselling workflow Key Attributes: *Must be Smart & presentable. *Must be passionate about delivering impeccable customer service in line with a luxury environment. *Must have excellent conversational and interpersonal skills. - Must have a strong sense of discipline and be eager to learn. - Must have pleasant and friendly personality. *Must be achievement and goal oriented. Thanks & Regards, HR Team - iGraft Global Hair Services

Skills Required
Customer Service, Telecommunications, Customer Relationship Management (CRM)

Languages Required
Marathi, Telugu, Hindi, English
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